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Blog

A collection of my posts and articles

Six wise ways to deal with controlling people at work

Cynthia was grumbling to me about her fate. Her colleague, who I'll call Betty, kept getting under her skin all day long, making her both furious and exasperated. "I'm going crazy!" Cynthia shouted. "There's a woman in my department who makes everything into a drama....

5 ways to resolve conflict more easily and quickly

How do you feel about conflict? Too often, we see examples of conflicts that stall out or escalate, leaving the people involved feeling burned -- like what we're seeing in the United States, where political parties refuse to fully hear each other. But it doesn't have...