by susanbernstein | Mar 5, 2018 | Anxiety, Change, Confidence, Emotions in the Workplace, Reinvention
Have you ever been so scared of doing something that you just kept procrastinating? Very recently, I learned a tough lesson about taking action, even when you’re feeling worry, dread, and anxiety. While the lesson is related to my health, I see now how it applies to...
by susanbernstein | Dec 10, 2017 | Anger, Communication, Conflict, Emotions in the Workplace
You know those conversations that go sideways, or south? The times you’re talking to someone, and it just devolves into a nasty conflict, or someone storms off, and feelings get hurt and issues remain unresolved? I hate those kinds of interactions. You, too? I...
by susanbernstein | May 2, 2017 | Change, Confidence, Emotions in the Workplace
When you think of a rebel, who comes to mind? Maybe James Dean cruising around looking moody on his motorcycle. Or Steve Jobs, who demanded certain things be done his way. Or US Senator Elizabeth Warren, who regularly speaks out against President Trump. Often, we tend...
by Susan Bernstein | Apr 3, 2017 | Anger, Conflict, Emotions in the Workplace, Leadership
Imagine you’re faced with a really upset co-worker who’s just stormed into your workspace, sporting an angry scowl on his face. He’s wagging a finger at you, screaming loudly, “It’s not fair that Bob got the Turner account. I deserved that!” How do you respond...
by Susan Bernstein | Mar 11, 2017 | Emotions in the Workplace
I’m now thoroughly convinced it’s a bad idea to “control your emotions.” First, think about this: Why do you usually try to control your emotions? You want to be liked or accepted by others, right? So you probably try to express emotions you...
by Susan Bernstein | Feb 20, 2017 | Emotions in the Workplace, Leadership
So, you’re frustrated because you keep trying to show that you’re ready to step into a leadership role. But it’s not happening. You’re puzzled, because you know that you’re smart, accomplished, and you care deeply about your organization’s mission. You’re always the...
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